Tags: Coast Capital Savings
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Getting the gist

For the last six years and still running, Kaldor has had the pleasure of working with Coast Capital Savings in creating and developing their employee newsletter gist. And what a ride it’s been. With each issue, our Coast Capital friends give us a content sketch outlining the stories and corporate initiatives they need to feature,…

banking, British Columbia, Canada, Coast Capital Savings, communication, corporate, credit union, culture, employee, financial institution, fun, internal, newsletter,
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Turning Customer Service on Its Head

Coast Capital Savings came to us with a problem: How could they help their staff of nearly 2,000 understand that outstanding customer service is one of the critical differentiators in an increasingly competitive market?

banking, British Columbia, campaign, Canada, change, Coast Capital Savings, communication, credit union, customer service, experience, financial institution, Pat, scenarios,
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